DAY 1 • TUESDAY 15 SEPTEMBER • 16.05 – 16.45
Panel: Small changes, big impact: Designing neuroinclusive spaces without major renovation
A practical exploration of how small, targeted design interventions can significantly improve neuroinclusion without the need for major capital investment.
This session focuses on high-impact, low-barrier changes - from lighting and acoustics to visual clarity and spatial layout — that can reduce sensory and cognitive friction in existing environments.
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Identifying high-impact, low-cost interventions that improve neuroinclusive design
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Reducing sensory and cognitive friction through lighting, acoustics, and spatial clarity
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The impact of visual clutter, contrast, and competing textures on user experience
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How existing environments can be adapted without full redesign or refurbishment
Rachel Jackson, Neuroinclusive Design Consultant, Rachel Jackson Design
Joe Hurst, Key Account Manager, Social Care, Altro
Yuli Cadney-Toh, Architecture Director, Kay Elliott
Marie Williams, CEO, Dream Networks
Natasha Trotman, Equalities Designer

Rachel Jackson
Rachel Jackson is a neuroinclusive interior designer based in Austin, Texas. With twenty years of practice, her work focuses on how environments shape the way nervous systems function.
She specializes in residential design and consults with hospitality groups, builders, and manufacturers applying neuroinclusive principles to public spaces. Some people regulate through quieter, low-stimulation environments; others need more sensory input to focus, and Rachel designs for both.
She founded the Home Design Lab, a learning platform for designers, therapists and organizers, and homeowners. Students from 22 countries have taken her courses and online workshops.
She is a Fitwel Ambassador through the Center for Active Design, an IDCEC CEU provider, and holds Institute for Challenging Disorganization certificates in both ADHD and Chronic Disorganization. In May 2026, she spoke on the future of neuroinclusive hospitality design at HD Expo and saw two of her projects featured in Good Housekeeping's coverage of neuroinclusive design.

Joe Hurst
Joe Hurst is Altro’s UK Social Care Key Account Manager, working closely with a wide range of care home and social care providers, from large multi-site organisations to smaller specialist groups and independent operators.
In his role, Joe builds trusted relationships with key stakeholders, offering expert support, guidance and insight to help ensure floor and wall specifications meet performance, legislative and design requirements. His work is centred on creating environments that are not only high quality and sustainable, but also welcoming and fit for purpose for residents, staff, and visitors alike, ensuring that both physical and emotional wellbeing are considered.
Joe is particularly passionate about the role design plays in supporting wellbeing. He hosts Altro’s Care, Neurodiversity and Inclusivity Forums, where he shares practical guidance on how thoughtful, inclusive design can better support neurodivergent individuals and create spaces that work and enable everyone. This includes promoting equal access, avoiding overly complex floor and wall patterns, and selecting materials that help reduce sensory overload while enhancing safety, comfort, and overall user experience.
Through his work, Joe champions the importance of designing with empathy and insight, helping social care environments become safer, calmer, and more inclusive spaces.

Yuli Cadney-Toh
Awaiting Bio

Marie Williams
Marie Williams is a chartered engineer, design lecturer, TEDx speaker, PhD researcher, and Founder and CEO of Dream Networks Social Enterprise. Over the last 10 years, she has led the co-design and delivery of sustainable, inclusive play spaces across the UK and East Africa, creating play opportunities for over 60,000 people.
Her work brings together engineering, design, and participatory practice to address inequity through play. Working alongside children, families, educators, and communities, Dream Networks develops culturally grounded, regenerative approaches.
Marie has published resources and designed workshops that centre on including children and young people with neurodiversities as active contributors to designing the spaces in which they can thrive. Uniquely, her work explores play and interaction spaces as multisensory, aesthetic experiences, challenging design approaches that privilege visual perception over how spaces are experienced through the body and across the senses.

Natasha Trotman
Natasha Trotman is an International Equalities Designer and Researcher extending the frontiers of knowledge on neurodivergence, pan-disability, and marginalised experiences. Using an intersectional design lens, they focus on non-typical bodyminds, reimagining traditional equality, equity, diversity, and inclusion.
Drawing on therapeutic arts, investigative play, policy design, and beyond, Natasha develops frameworks and tangible interactions that foster more just, caring, and inclusive environments.
Holding an MA in Information Experience Design from the Royal College of Art (RCA), they are a qualified therapeutic arts practitioner and have worked as a Research Associate at the RCA Helen Hamlyn Centre for Design and at Wellcome. Natasha is also a Design Council Expert and a Bureau of European Design Associations (BEDA) G42 Accessibility specialist, and co-chairs an Inclusive Design Review Panel for local government.