DAY 2 • WEDNESDAY 16 SEPTEMBER • 14.40 – 15.10
Fireside chat: Inside the shift: Delivering neuroinclusive workplaces in practice
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A candid conversation exploring what it really takes to deliver neuroinclusive environments. Drawing on
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JLL’s role as the Strategic Workplace Services Performance Partner for the Government Property Agency (GPA), a workplace strategist and client will unpack the practical realities of designing for neurodiversity at scale.
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How neuroinclusion moves from one-off projects to standards, frameworks and implementation at scale
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Whose insight and authority neuroinclusion depends on, and who must be at the table for it to happen
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Where ambition meets budget, procurement, and delivery constraints
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What design elements typically survive value engineering, and what to protect when they don’t
Ana Goritti, Inclusive Design Consulting Lead, JLL
Andrew Nelson, Workplace Design Manager, Government Property Agency (GPA)
Helen Kensett, Workplace Experience Programme Manager, JLL (Moderator)
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Ana Gorriti
Ana leads the development and delivery of inclusive built environment solutions across global markets, she has built JLL’s Inclusive Design capability from the ground up.
Ana’s architectural foundation combined with strategic consulting expertise enables her to bridge technical precision with big-picture thinking.
Ana specialises in creating holistic approaches that foster inclusion in physical environments, developing global design guidelines, and implementing strategies that support neurodiversity and diverse communities across sectors and asset types. Beyond consulting, Ana actively shapes industry knowledge as a speaker at industry events, while creating workshops and user engagement methodologies that continuously evolve JLL’s inclusive design expertise.
Andrew Nelson
Andrew is a Workplace Design Manager at the Government Property Agency (GPA), where he champions inclusive design across the government estate. He was a key contributor to the recently updated Government Workplace Design Guide, helping embed neuroinclusive and accessible design principles into the standards that shape civil service workplaces nationwide.
With a background in estate planning and a Master’s in Architecture, Andrew has spent his career translating inclusive design ambition into delivered reality — navigating the complex budget, property holding, and approval landscapes that come with operating across a large public sector estate.
He brings a practitioner’s view of what it actually takes to move neuroinclusion from guidance to built environment, including where ambition meets constraint and what survives the journey from brief to occupied space.
Helen Kensett
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