Hello, I'm Siobhan

"From my perspective as someone who is very noise sensitive, I struggle with sound in some reception areas.

This can usually be managed, but there are times when it can't. For example, recently, I went to pick up a prescription at my vets for my dog. It was a prescription I hadn't picked up before.

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Because the reception was designed in such a way that sound carried and the person serving me was sitting down, behind a high desk, I couldn't hear her.

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And then, when someone else came in and started talking behind me, and over my shoulder to another member of the veterinary team, I couldn't hear her at all and the noise was so overwhelming, I left.

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This meant I didn't receive the proper instructions for the medication (e.g., the times of day I had to give it to my dog and with/without food), and it led to it being dispensed incorrectly.

 

Neither of my children like the loud hand dryers in bathrooms. Why airports have replaced their hand washing facilities with a sink where everyone has a handdrier is beyond me. It just means my children will not want to go in there. A facility with paper towels instead would be much better."