DAY 2 • WEDNESDAY 16 SEPTEMBER • 14.40 – 15.10
Fireside chat: Inside the shift: Delivering neuroinclusive workplaces in practice
A candid conversation between a workplace strategist and a client exploring what it really takes to deliver neuroinclusive environments - beyond intention and into reality.
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What originally triggered the project (business case, employee demand, performance, retention etc.)
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Where ambition met budget, procurement, and delivery constraints
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What design elements survived - and what was value engineered out
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What worked better than expected (and what didn’t) post-occupancy
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How organisations are now embedding neuroinclusion into workplace strategy rather than one-off design decisions
Ana Goritti, Director DEI for the Built Environment Lead Consulting, JLL
Andrew Nelson, Workplace Design Manager, Government Property Agency (GPA)
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Ana Gorriti
Ana leads the development and delivery of inclusive built environment solutions across global markets, she has built JLL’s Inclusive Design capability from the ground up.
Ana’s architectural foundation combined with strategic consulting expertise enables her to bridge technical precision with big-picture thinking.
Ana specialises in creating holistic approaches that foster inclusion in physical environments, developing global design guidelines, and implementing strategies that support neurodiversity and diverse communities across sectors and asset types. Beyond consulting, Ana actively shapes industry knowledge as a speaker at industry events, while creating workshops and user engagement methodologies that continuously evolve JLL’s inclusive design expertise.
Andrew Nelson
Andrew is a Workplace Design Manager at the Government Property Agency (GPA), where he champions inclusive design across the government estate. He was a key contributor to the recently updated Government Workplace Design Guide, helping embed neuroinclusive and accessible design principles into the standards that shape civil service workplaces nationwide.
With a background in estate planning and a Master’s in Architecture, Andrew has spent his career translating inclusive design ambition into delivered reality — navigating the complex budget, property holding, and approval landscapes that come with operating across a large public sector estate.
He brings a practitioner’s view of what it actually takes to move neuroinclusion from guidance to built environment, including where ambition meets constraint and what survives the journey from brief to occupied space.